Our Operations Director, Andy Shaw speaks out about the evolution of online technology and how it’s creating new opportunities and challenges for refurbishment specialists and contractors.

“It’s no secret that retailers have invested heavily in their online presence over the past 10 years and now consumers expect to be able to buy goods at home, at work or on the move.”

“Because this has informed much of the trend in the sector clients are focusing on their ‘omnichannel’ retail strategy to ensure the experience in-store and online is as similar as possible, blurring lines between the high street and the internet and digitalisation is set to have a dramatic impact on the design of refurbishment schemes, with projects requiring greater end-to-end management.”

“This is creating new opportunities and challenges for refurbishment specialists and contractors will soon have to be poised to deliver technology-focused store refurbishments to compete for future framework opportunities in the sector.”

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