Integrated property support services and project delivery specialist Styles&Wood has been appointed to deliver a £3m refurbishment programme across 48 Waitrose stores nationwide.

The works will include redeveloping each of the branches to ‘enhance the in-store experience for Waitrose customers and integrate services for online shoppers.’

The upcoming projects will see the team install new customer service desks, quick scan tills and click and collect points fitted with iPad stations.

The news follows Styles&Wood’s appointment to Waitrose’s Front of Store framework in July 2013.

Under the programme the group has already secured and completed refurbishments at 14 Waitrose stores over the last 12 months.

Andy Shaw, operations director at Styles&Wood, said: “Waitrose is using its knowledge of where the retail sector is headed to take a leading approach to how it blends the growing click and collect market with its in-store experience.”

“Integrating technology has become a key area of expertise for the teams across the group owing to our work in both the retail and banking sectors where self-service and digitalisation are driving refurbishment projects.”


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