From supermarket self-service checkouts to interactive whiteboards in classrooms, the pace of digital adoption is having a significant impact on the specification and delivery of today’s refurbishment schemes. Integrated property support services and project delivery specialists Styles&Wood explains how a new breed of smart contractors are emerging to take on the challenge.


A growing number of commercial refurbishment projects are being driven by a desire to incorporate new technology and adapt to changing consumer habits. From the movement towards greater self-service in high street banking, to retailers adapting their stores with click-and-collect services, refurbishment work is becoming synonymous with digitalisation.


This creates both challenges and opportunities for the construction industry. It’s giving rise to what can be called the ‘smart contractor’ – businesses that have realised that in order to capitalise on an expanding pool of potential projects, they must build digital expertise into their own teams.


Indeed, in what has been a traditionally fragmented market, clients are now increasingly looking for suppliers that can provide a full ‘turnkey’ service, combining a traditional design and build offer with the specification and installation of technology and a comprehensive approach to project management.
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